*Should you wish to rent one of our boards, you will be able to find us at Gull Lake, Gravenhurst throughout the summer, as well as our Show Room located at:
365A Bethune Drive N
For Phone Booking call us at 1-800-377-5409
In order to guarantee a reservation, you must pay a 25% reservation fee. Should your plans change and you cannot make your reservation, a 48hr cancellation noticed is required, otherwise your reservation fee will be forfeited.
Refunds are not issued due to weather conditions (winds, rain, cold, etc). Surftek cannot be held responsible for inclement weather.
Surfboards must be picked up and returned between 8:30am and 7:00pm, 7 days a week.
A $75.00 late fee will be charged for every 30 minutes that a customer is late for either pick-up, or drop-off, unless we are notified at least 24 hours in advance.
Total rental balance is due on the rental start date and will be charged to the credit card holder’s account.
The first tank of gas (6L Premium) is free. Every additional 6L of gas is an additional $10. If you have reserved an 8 hour reservation or longer, additional gas will be provided for you. Once you have returned the board and any unused gas, only the used gas will then be additionally charged to your credit card.
The credit card holder must be present at time of pick up to sign for all charges for the rental.
It does not matter who the signee is for the board upon return. Any additional charges incurred, will still be charged to the cardholder. A fee of $5000.00 with the rite to sue will be charged to any board not returned. Additionally, should the board be damaged in other regards, charges will be made accordingly to the card holder’s name.
All persons who do not have a Pleasure Craft Operator’s Card, and will be riding the board, must be present to go over the Safety Checklist and initial said checklist.
Charges for drop off and pick up are $39.00 each way, within a 50km range of 365A Bethune Drive N, Gravenhurst, Ontario. Should the range fall between 50 – 100km, the charge increases to $70 each way.
In order to rent a jet surfboard, a minimum age of 18 is required, with a credit card and valid driver’s licence or a provincial or state issued photo ID. The credit card must match the name on the driver’s licence or photo ID.
At Surftek Surfboards, we strive to deliver to our customers. However, sometimes circumstances beyond our control may not allow us to deliver the services we agreed to provide. Should this happen, a full refund will be provided.